Contact
We read everything. Expect a reply within two business days — sooner if it's about an order already on its way.
- General
- hello@wanderwithpurpose.co
Questions about the pieces, the process, anything else.
- Orders
- support@wanderwithpurpose.co
Order status, exchanges and returns.
Return policy
14 days from delivery.
- The window
- You have 14 days from the day your order arrives to send something back. Pieces need to come back unworn and unwashed with the tags still attached — try things on the way you would in a fitting room, and we'll take them back.
- Starting a return
- Email support@wanderwithpurpose.co with your order number and which pieces are going back. We'll reply with a prepaid label for orders inside the US, or confirm the return address for everywhere else. Don't send anything back before you hear from us — we won't be able to match it to your order.
- Refunds
- Refunds go to the original payment method once the piece reaches us, usually within five business days of arrival. Original shipping is refunded only when the return is our error. Return shipping outside the US is yours to cover.
- Exchanges
- We don't hold stock for exchanges, because runs are small and sizes sell through. Return the piece for a refund and place a new order for the size you want — that way you're not waiting on us to reserve it.
- Damaged or wrong pieces
- If something arrives damaged, flawed or simply isn't what you ordered, email support@wanderwithpurpose.co with a photo within 14 days. We'll cover shipping both ways and either replace it or refund you in full — your choice.
- Final sale
- Anything bought at a marked-down price is final sale and can't be returned or refunded. It says so on the product page before you buy.
Join our email + SMS list for exclusive updates
Drop dates, restocks and the occasional look at what's on the table. Phone is optional — leave it blank for email only.